PRIVACY POLICY
Effective Date: February 23, 2026
Red Beard Property Management / Real Estate ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with any of our services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our Services immediately.
This Privacy Policy is incorporated into and subject to our Terms of Service https://redbeardpropertymanagement.com/terms-of-service.
We collect various types of personal information depending on how you interact with our Services. The table below provides a summary, followed by detailed descriptions.
Category - Examples- How Collected
Contact Information - Name, email, mailing address, phone/mobile number - Directly from you (forms, account creation, inquiries)
Account Credentials - Username, password, account preferences - Directly from you (account registration)
Property Information - Property addresses, lease terms, rental amounts - Directly from you (service interactions)
Financial Information - Payment cards, bank accounts, billing addresses - Directly from you (payment processing)
Identification Information - Government ID, SSN, taxpayer ID - Directly from you (tenant screening, tax reporting)
SMS/Text Consent Data - Mobile number, opt-in status, opt-in timestamp, opt-in method - Directly from you (text message opt-in)
Communications - Messages, inquiries, feedback, support tickets - Directly from you (emails, forms, calls, texts)
Device & Browser Data - IP address, browser type, OS, device identifiers - Automatically collected
Usage Data - Pages visited, click patterns, time on site, referring URLs - Automatically collected (cookies, pixels, logs)
Location Data - General location (IP-based), precise location (if permitted) - Automatically collected / with your permission
Third-Party Data - Credit reports, public records, MLS data, social media profiles - From third-party sources
We collect information that you voluntarily provide to us when you create an account, fill out forms, request services, communicate with us, or otherwise interact with our Services. This includes:
Contact Information: Name, email address, mailing address, phone number (including mobile number). We collect your mobile phone number when you opt in to receive text messages, submit a contact form, sign a lease, or engage with our real estate services.
Account Information: Username, password, and account preferences you establish during registration.
Property Information: Property addresses, property details, lease terms, rental amounts, and related documentation you provide in connection with property management or real estate services.
Financial Information: Payment card details, bank account information, and billing addresses. Financial data is processed through PCI-compliant third-party payment processors and is not stored on our servers in unencrypted form.
Identification Information: Government-issued identification, Social Security numbers, or taxpayer identification numbers when required for tenant screening, lease agreements, or tax reporting purposes.
Communications: Messages, inquiries, feedback, support requests, and any other content you send to us via email, phone, text, web forms, or through the Services.
SMS/Text Message Consent Data: When you opt in to our text message program, we collect and record your mobile phone number, your opt-in consent status (opted in or opted out), the date and time of your opt-in, the specific method by which you opted in (e.g., web form submission, keyword texted to a short code, paper form), the specific campaign or program you opted in to, and any subsequent opt-out requests and their timestamps.
When you access our Services, we and our third-party service providers may automatically collect certain information using cookies, web beacons, pixels, server logs, and similar technologies. This includes:
Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, language preferences, and unique device identifiers.
Usage Data: Pages visited, features used, time spent on pages, click patterns, search queries on our site, referring and exit URLs, and other interaction data.
Location Data: General geographic location derived from your IP address. We may also collect precise geolocation data if you grant permission through your device settings, which may be used to provide location-relevant property information.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing behavior. See Section 8 for comprehensive details on our cookie and tracking practices.
We may receive information about you from third-party sources, including:
Credit reporting agencies and tenant screening services (for rental applications).
Public records and property databases (e.g., MLS listings, county assessor records, title records).
Marketing partners and advertising networks (for ad targeting and campaign measurement).
Social media platforms when you interact with our social media pages or use social login features.
Real estate professionals, agents, or brokers involved in your transaction.
Identity verification services (to confirm your identity for regulatory compliance).
We use the information we collect for the purposes described below. For each use, we have identified the corresponding legal basis:
PurposeLegal BasisProviding and managing our property management and real estate servicesContractual necessityProcessing transactions and rental paymentsContractual necessitySending transactional communications (lease notices, payment confirmations, maintenance updates)Contractual necessitySending marketing text messages (SMS/MMS)Your express written consentSending marketing emails and making marketing callsYour consent / Legitimate interestEvaluating rental applications (background checks, credit reports)Contractual necessity / Legal obligationPersonalizing your experience and property recommendationsLegitimate interestAnalyzing usage trends and improving our ServicesLegitimate interestComplying with legal obligations and enforcing our TermsLegal obligation / Legitimate interestPreventing fraud and protecting securityLegitimate interest / Legal obligation
Service Delivery: To provide, maintain, and improve our property management and real estate services, process transactions, manage tenant and landlord accounts, coordinate maintenance requests, and facilitate real estate transactions.
Transactional Communications: To send you service-related messages including appointment confirmations, showing reminders, lease notifications, maintenance updates, payment confirmations, and security alerts. These communications are necessary for the performance of our services and are not marketing.
SMS/MMS Marketing Communications: To send you promotional text messages about new property listings, open house announcements, price reductions, market updates, seasonal promotions, and real estate tips — only with your prior express written consent as described in Section 4. We use your mobile phone number solely for the messaging purposes you consented to at opt-in, and your opt-in data is used to verify and document your consent as required by the Telephone Consumer Protection Act (TCPA).
Email and Telephone Marketing: To send you promotional emails and make marketing calls about our services, new listings, market updates, and special offers, subject to your consent and opt-out preferences.
Personalization: To tailor your experience, deliver content and property recommendations relevant to your interests and search history, and customize marketing communications.
Tenant Screening: To evaluate rental applications through background checks, credit reports, employment verification, and reference checks as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws.
Legal and Compliance: To comply with applicable laws, regulations, and legal processes, enforce our Terms of Service, protect our rights and the safety of our users, and prevent fraud and abuse.
Analytics and Improvement: To analyze usage trends, measure the effectiveness of our marketing campaigns (including SMS campaigns), conduct A/B testing, and improve the functionality and user experience of our Services.
Because text message marketing is a core component of our communications, we want to be especially transparent about how we handle your mobile information. This section should be read in conjunction with Section 5 of our Terms of Service, which contains the full SMS terms and conditions.
You may opt in to our text message program through one or more of the following methods:
Website Opt-In Form: By entering your mobile phone number and checking the consent checkbox on any web form on our website that offers text message communications.
Keyword Opt-In: By texting a designated keyword (e.g., "REDBEARD" or "JOIN") to our short code or phone number as advertised in our marketing materials.
Paper or In-Person Opt-In: By providing your mobile phone number and written consent on a physical form during an in-person meeting, open house, or other event.
Account Registration: By checking the SMS consent option during account creation on our platform.
Regardless of the opt-in method, your consent is always voluntary. We will never pre-check opt-in boxes or use deceptive language to obtain your consent.
When you opt in to our text message program, the following occurs:
We send you a confirmation message acknowledging your enrollment, identifying Red Beard Property Management / Real Estate as the sender, disclosing message frequency and data rate information, and providing opt-out instructions (reply STOP) and help instructions (reply HELP).
We create a consent record in our system that logs your mobile phone number, the date and time of opt-in, the opt-in method and source (e.g., which web form, which keyword, which event), the specific campaign or program, and the language of the consent disclosure presented to you.
We begin sending you the types of messages described at the time of your opt-in, in accordance with the disclosed message frequency.
We securely store all SMS consent records using commercially reasonable safeguards, including encryption at rest and access controls limiting personnel who can view consent data. We retain these consent records for a minimum of five (5) years from the date of consent or last interaction, or as otherwise required by applicable law, to demonstrate compliance with the Telephone Consumer Protection Act (TCPA) and related regulations.
Your mobile phone number will be used solely to send you the types of messages described at the time of your opt-in. These may include marketing messages (new listings, promotions, open houses, market updates), property alerts matching your saved preferences, appointment and showing reminders, transactional notifications (lease updates, payment confirmations, maintenance status), and customer service responses. We will not use your mobile number for purposes unrelated to our Services or beyond the scope of your consent.
RED BEARD PROPERTY MANAGEMENT / REAL ESTATE DOES NOT SELL, RENT, LEASE, OR OTHERWISE SHARE YOUR MOBILE PHONE NUMBER, SMS CONSENT STATUS, OPT-IN DATA, OR ANY INFORMATION COLLECTED THROUGH OUR TEXT MESSAGE PROGRAM WITH ANY THIRD PARTY FOR THAT THIRD PARTY'S OWN MARKETING OR PROMOTIONAL PURPOSES.
The only circumstances under which we disclose your mobile information to third parties are:
SMS Service Providers: We share your mobile number with our SMS platform provider(s) solely for the purpose of delivering text messages on our behalf. These providers are contractually bound by data processing agreements that prohibit them from using your information for any purpose other than delivering our messages, sharing your information with any other party, or retaining your information beyond the minimum period necessary for message delivery and compliance recordkeeping.
Legal Obligations: We may disclose your mobile information when required by law, subpoena, court order, or government regulation, or when necessary to protect the rights, safety, or property of Red Beard Property Management / Real Estate or others.
To be clear: no third party that receives your mobile information from us is authorized to use it for their own text message marketing, telemarketing, or any other promotional purpose.
You may opt out of marketing text messages at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message from us. Upon opting out:
You will receive a single confirmation message verifying your opt-out.
We will cease all marketing text messages within forty-eight (48) hours.
We will retain your opt-out record (phone number, opt-out date, and method) to ensure we do not inadvertently message you in the future.
You may still receive transactional or service-related messages necessary for your active account or lease, unless you contact us to request cessation of all messages.
If you wish to have your mobile number and all associated consent data permanently deleted from our systems, you may submit a written request to us using the contact information in Section 13. We will process deletion requests within thirty (30) days, subject to any legal retention requirements.
We do not sell your personal information. We may share your information in the following circumstances:
RecipientPurposeService ProvidersThird-party vendors who assist us with payment processing, SMS/email delivery, cloud hosting, analytics, tenant screening, and other operational functions. These providers are contractually obligated to protect your data and use it only for the services they provide to us.Property Owners / LandlordsIf you are a tenant or prospective tenant, we may share relevant information with the property owner or landlord as necessary to facilitate your tenancy or rental application.Real Estate ProfessionalsAgents, brokers, or other professionals involved in a transaction you have initiated or authorized.Legal and RegulatoryWhen required by law, subpoena, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.Business TransfersIn connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.With Your ConsentWe may share your information for other purposes when you have given us explicit consent to do so.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Account Data: Retained for the duration of your account and for a reasonable period thereafter for legal and audit purposes.
Transaction Records: Retained for a minimum of seven (7) years as required by tax and financial regulations.
SMS Consent Records: Retained for a minimum of five (5) years from the date of consent or last interaction.
Tenant Screening Data: Retained in accordance with the Fair Credit Reporting Act (FCRA) and applicable state laws.
Marketing Data: Retained until you opt out or request deletion, after which we retain only the opt-out record.
When personal information is no longer needed, we will securely delete or anonymize it.
Protecting your personal information is a priority for Red Beard Property Management / Real Estate. We implement a layered approach to data security using commercially reasonable administrative, technical, and physical safeguards.
Encryption: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Sensitive data stored in our systems, including financial information and SMS consent records, is encrypted at rest using industry-standard encryption algorithms.
Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis. We use multi-factor authentication, role-based access controls, and unique user credentials for all systems containing personal data.
Network Security: Our systems are protected by firewalls, intrusion detection and prevention systems, and regular vulnerability scanning.
Secure Payment Processing: All financial transactions are processed through PCI DSS-compliant third-party payment processors. We do not store complete credit card numbers on our servers.
Employee Training: All employees and contractors with access to personal information receive training on data privacy, security best practices, and our internal data handling policies.
Data Processing Agreements: We maintain written agreements with all third-party service providers that process personal information on our behalf, requiring them to implement appropriate security measures and limiting their use of your data.
Incident Response: We maintain an incident response plan to address data breaches or security incidents. In the event of a breach affecting your personal information, we will notify you and applicable regulatory authorities as required by law.
Regular Assessments: We conduct periodic reviews and assessments of our data security practices to identify and address potential vulnerabilities.
Physical documents containing personal information (such as signed lease agreements or paper opt-in forms) are stored in secured locations with restricted access. When physical documents are no longer needed, they are securely shredded or destroyed.
Data Minimization: We collect only the personal information that is reasonably necessary for the purposes described in this Privacy Policy.
Purpose Limitation: We use your personal information only for the purposes for which it was collected or as otherwise described in this Privacy Policy, unless we obtain your additional consent.
Data Accuracy: We take reasonable steps to ensure that the personal information we maintain is accurate, complete, and up to date. You may update your information at any time by contacting us or through your account settings.
Secure Disposal: When personal information is no longer needed for its intended purpose and is not subject to a legal retention requirement, we securely delete or anonymize it using methods appropriate to the data type and storage medium.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the security of your account credentials and for promptly notifying us of any suspected unauthorized access.
We use cookies and similar tracking technologies to collect information, personalize your experience, analyze usage patterns, and support our marketing efforts. This section explains what these technologies are, how we use them, and how you can control them.
Cookies: Small text files placed on your device by a website you visit. They are widely used to make websites work efficiently and to provide information to site owners.
Web Beacons / Pixels: Tiny transparent images embedded in web pages or emails that track whether a page or email has been viewed and record interaction data.
Local Storage: Similar to cookies but with larger storage capacity, used to save preferences and data locally on your device.
Log Files: Server-side records that automatically capture your IP address, browser type, referring pages, pages viewed, access times, and other technical data each time you interact with our Services.
Cookie TypePurposeDurationStrictly NecessaryRequired for basic site functionality including session management, security, load balancing, and cookie consent preferences. The site cannot function properly without these.Session or up to 1 yearFunctionalRemember your preferences and settings (e.g., language, region, saved property searches) to provide a personalized experience.Up to 1 yearAnalytics / PerformanceHelp us understand how visitors interact with our website by collecting information such as pages visited, time on site, bounce rates, and traffic sources. We may use Google Analytics and similar services.Up to 2 yearsAdvertising / TargetingUsed to deliver relevant advertisements, limit ad frequency, and measure the effectiveness of our marketing campaigns. These may be set by us or by third-party advertising partners (e.g., Google Ads, Meta/Facebook Pixel).Up to 2 years
We may use the following categories of third-party services that place cookies or tracking technologies on our website:
Analytics Providers: Such as Google Analytics, which collects data about website traffic and user behavior. Google's privacy policy is available at policies.google.com/privacy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Advertising Networks: Such as Google Ads and Meta/Facebook, which may use cookies to deliver targeted ads based on your browsing activity across websites. These third parties may combine information collected from our site with information from other sites to serve you more relevant advertising.
Social Media Widgets: Buttons or embedded content from platforms like Facebook, Instagram, or LinkedIn that may track your interaction even if you do not click them.
SMS and Marketing Platforms: Our SMS delivery and email marketing providers may use tracking pixels within messages to measure open rates, click-through rates, and engagement metrics.
You have several options to control cookies and tracking technologies:
Browser Settings: Most browsers allow you to refuse, delete, or manage cookies through their settings menus. Please note that disabling strictly necessary cookies may affect the functionality of our website.
Opt-Out of Targeted Advertising: You may opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info, the Network Advertising Initiative (NAI) at optout.networkadvertising.org, or the European Digital Advertising Alliance (EDAA) at youronlinechoices.eu.
Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Mobile Device Settings: On mobile devices, you can limit ad tracking through your device's privacy settings (e.g., "Limit Ad Tracking" on iOS or "Opt Out of Ads Personalization" on Android).
Do Not Track: Our website does not currently respond to "Do Not Track" (DNT) signals from browsers, as there is no industry-accepted standard for how to respond to these signals. However, you may use the opt-out mechanisms described above to manage your preferences.
We believe you should have control over your personal information. Depending on your location and applicable law, you may have the following rights:
You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it was collected, and the categories of third parties with whom it has been shared. You may also request a copy of the personal information we hold about you in a commonly used, machine-readable format.
You have the right to request that we correct any inaccurate or incomplete personal information we maintain about you. You may update your account information at any time by logging into your account or by contacting us.
You may request that we delete your personal information. We will honor deletion requests to the extent permitted by law, subject to certain exceptions including data required for legal compliance (e.g., tax records, TCPA consent records during the retention period), data necessary to complete a transaction or perform a contract, data needed to detect or prevent fraud, and data required to exercise or defend legal claims. We will process deletion requests within thirty (30) days or as required by applicable law, and will notify you if any exceptions apply.
Where technically feasible and required by applicable law, you may request that we provide your personal information in a structured, commonly used, machine-readable format, or that we transmit it directly to another service provider.
You may have the right to request that we restrict or stop processing your personal information in certain circumstances, such as when you contest the accuracy of your data, when processing is unlawful, or when you object to processing based on legitimate interests.
You may opt out of marketing communications at any time through the following methods:
Text Messages (SMS/MMS): Reply STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any marketing text message from us. See Section 4.6 for full details on SMS opt-out and data deletion.
Email: Click the "unsubscribe" link included at the bottom of any marketing email.
Telephone Calls: Inform us during the call that you wish to be placed on our do-not-call list, or contact us using the information in Section 13.
All Marketing Channels: Contact us at the information in Section 13 to opt out of all marketing communications at once.
Please allow up to ten (10) business days for email and telephone opt-out requests and up to forty-eight (48) hours for SMS opt-out requests to be fully processed. Opting out of marketing communications will not affect transactional or service-related messages necessary for your active services.
We will not discriminate against you for exercising any of your privacy rights. You will not receive different prices, a different quality of service, or be denied service because you exercised a right under applicable privacy law.
To exercise any of the rights described above, you may:
Email: [[email protected]] — include "Privacy Rights Request" in the subject line
Call: [your-phone-number]
Mail: Red Beard Property Management / Real Estate, [Your Street Address], [City, State, ZIP Code]
Identity Verification: To protect your privacy and prevent unauthorized access to your information, we will verify your identity before processing any rights request. This may require you to provide your name and email address associated with your account, your phone number (for SMS-related requests), and additional verification information as reasonably necessary. We will respond to verified requests within thirty (30) days. If we need additional time, we will notify you of the reason and the expected response date. You may designate an authorized agent to make a request on your behalf, provided the agent can demonstrate valid written authorization.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, sell, or share and the categories of sources and third parties involved; the right to delete your personal information (subject to legal exceptions); the right to correct inaccurate personal information; the right to opt out of the sale or sharing of your personal information (note: we do not sell personal information); the right to limit the use of sensitive personal information; and the right to non-discrimination for exercising your privacy rights. California residents may exercise these rights using the contact methods in Section 9.8.
Residents of other states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with enacted privacy legislation) may have similar rights under their respective state laws. Please contact us using the information in Section 9.8 or Section 13 to exercise any rights available to you under your state's privacy law. If your request is denied, you may have the right to appeal our decision by contacting us and referencing the specific request.
Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately using the information in Section 13.
Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service before providing your personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Effective Date" and, where required by law, provide additional notice such as an email notification or prominent notice on our homepage.
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Red Beard Property Management / Real Estate
267 W Green Hill Ct, Saratoga Springs Utah 84045
Email: [email protected]
Phone: (970) 227-8924
For questions specifically about our text message program, you may also reply HELP to any text message you receive from us.
© 2026 Red Beard Property Management / Real Estate. All rights reserved.